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Tech jargon 'confuses workers'
The findings revealed that younger workers were just as likely to make a mistake over computer language.
It also points to problems which regularly leave workers baffled.
Just under two thirds had sent e-mails with large attachments which had blocked clients' systems.
More than one in four people are not sure what a firewall does, tempting them to turn it off.
Turning off firewall - software to protect computers against hackers - is the worst course of action to take, according to IT experts.
And a quarter of those surveyed had to ask for technical help to download information.
Mr Fletcher, managing director of Computer People, said: "We're finding that many clients are increasingly requiring professionals who have concise communication expertise as they recognise this improves company productivity in the long run."
Story from BBC NEWS: http://news.bbc.co.uk/go/pr/fr/-/1/hi/technology/4272382.stm
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