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Google sets tongues wagging with Talk
Search giant Google has sent an instant message to its rivals with the launch of its Talk service.
Unveiled on 24 August, the Google Talk system unites net telephony with an instant messaging network and builds on the Gmail e-mail service that was released in March 2004.
At first glance, a combined instant messaging/net phone system is a strange service to launch mainly because Google's rivals are so far ahead in terms of users and experience.
According to figures gathered by ComScore Media Metrix, America Online has more than 40 million users on its AIM and ICQ instant messaging networks. Yahoo has 20 million users and MSN Messenger has 14 million. Some of these services have been operating for more than a decade.
On net telephony, too, Google has a mountain to climb. The biggest net telephone (or voice over IP) service is run by Skype which currently claims to have 51 million users.
One of the ways that Yahoo Broadband in Japan won customers was by bundling net telephony with the net access service.
Google may have a leading share of the search market but it is a minnow when it comes to these two technologies.
Opening up
What it hopes will help attract users to its instant messaging system is its offer of compatibility with the relatively closed networks of its rivals.
AOL, MSN and Yahoo try to ensure that their users talk to no others simply because they fear that opening up their networks will dilute their hold and reduce the amount of cash they can generate from all these people.
Although users can connect to other networks via more open clients, they typically lose some of the features, such as webcams and audio, that work on pure IM networks.
Story from BBC NEWS: http://news.bbc.co.uk/go/pr/fr/-/1/hi/technology/4180182.stm
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